Spotzer Digital has launched AI Receptionist within its Online Essentials platform, so the businesses you support never miss a call, a message or an opportunity again.

For a small business, every missed call is a missed customer. They are investing in marketing to get the phone ringing, and then it rings while they are on a job. It goes to voicemail, and most people who reach a voicemail do not leave a message. They call the next business on the list.

The same thing happens on their website. An enquiry lands at nine at night and waits until morning. By then the customer has found somebody else.

For you, that is a client questioning the return on the marketing you sold them.

What is AI Receptionist?

It is a receptionist that answers your clients phone and their website enquiries around the clock. It greets the caller, answers questions about their business, works out what the caller needs and captures their details. Every conversation is recorded, transcribed and summarised, and saved as a contact in a CRM included with the product.

It runs on the client existing number and under your brand.

Two levels, and why that matters commercially

Chat answers the website and SMS. It is self-serve, needs no phone number and no verification, so a client can be live the same day. That makes it a genuinely low friction first AI product for a base that has never bought one.

Chat and Voice adds WhatsApp and a dedicated number answering their calls in an accent of your choice. It needs business verification and an onboarding call, both of which we run.

Because both levels share the same AI and the same inbox, moving a client up loses them nothing. Land them on chat, grow them into voice.

What your clients get

  • Every call and every website enquiry answered, whatever the hour
  • A receptionist trained on their own website, hours and services
  • Caller name, number and reason for calling, captured every time
  • Appointments booked where a booking integration is configured
  • A CRM with the full conversation history against each contact
  • Recordings, transcripts and summaries of every call
  • Calls, chat, SMS and WhatsApp in a single inbox

What you get

A white labelled recurring revenue product with nothing to build. We handle onboarding, the consultation call and ongoing support, so your team is not the escalation path. You get reporting across your base, backed by a 99.5% uptime commitment and support running 24 hours a day.

Hear it for yourself

We have put real recorded calls on the AI Receptionist page so you can hear how it handles an after hours enquiry, a booking request and a question about price.