Social essentials
Tell your story and grow your base
Social Essentials is a mass-market product for enterprise businesses to take our robust social media solutions to market in a scalable way. This unique value proposition executes professionally created content combined with social ads to generate awareness and help SMBs tell their stories to new and existing audiences.
About Us
One point of contact, one customer journey
In line with our philosophy of providing consistent white-labeled experiences across multiple products, our social media management solution is customisable and seamlessly integrated into the customer journeys that our partners love. Social Essentials combines our managed services and robust product stack to offer small and medium business owners expert copy and content creation by native speakers to drive engagement with their existing base and beyond. It includes scalable video content creation and robust social ad campaign capabilities that put the content in front of potential new customers.
Social Essentials leverages Spotzer Digital’s proprietary white-labeled customer journeys that provide a unified experience across multiple products. This platform features onboarding capabilities for capturing campaign and content specifications, as well as social permissions onboarding to allow for posting and managing advertisements on social pages. It also includes automated customer communications and performance-highlighting dashboards for products.
Features:
API-driven order submission and optional white-label interface to key in orders
White-labeled customer communications that meet partner brand requirements
Single point of contact across multiple products that covers the customer lifecycle
Content and campaign strategy implementation by seasoned digital experts
Unified product syndication across publishers and advertising networks
Monthly email reports and customer dashboards with performance reporting and customer support features
Ongoing budget management and content refresh workflows focused on driving return on investment
Our solutions are designed to be easy to understand for customers and deliver maximum value for their investment. This is why we commonly achieve NPS scores between 60 and 80 points for our partners across all products. Our experts have helped thousands before and are eager to be your customer’s go-to contact for digital marketing.