LEES DIT DOCUMENT ZORGVULDIG

These terms of service (“Terms”) are entered between Spotzer Digital B.V. (“Spotzer”, “we”, “us” or “our”) AND you (“Customer”, or “your”). By accessing and/or by browsing the Spotzer.com website; by clicking a box indicating your acceptance of these Terms; by executing an Order Form (as defined below), and/or by accepting any services provided by us to you, and/or using any product of ours, you acknowledge that you have read, understood and agree to be bound by these Terms. You also acknowledge you have read and understood our Privacy Policy available here.

U GAAT DEZE OVEREENKOMST AAN NAMENS UZELF OF NAMENS EEN BEDRIJF OF ANDERE RECHTSPERSOON. IN HET LAATSTE GEVAL VERKLAART U DAT U BEVOEGD BENT OM DEZE ENTITEIT AAN DEZE VOORWAARDEN TE BINDEN, IN WELK GEVAL ALLE VERWIJZINGEN NAAR "U" OF "UW" NAAR DEZE ENTITEIT ZULLEN VERWIJZEN. INDIEN U NIET OVER EEN DERGELIJKE BEVOEGDHEID BESCHIKT, OF INDIEN U OP ENIG MOMENT NIET AKKOORD GAAT MET DEZE VOORWAARDEN, DIENT U DEZE VOORWAARDEN NIET TE AANVAARDEN EN MAG U ONZE DIENSTEN NIET GEBRUIKEN.

U mag de Diensten niet gebruiken om hun beschikbaarheid, prestaties of functionaliteit te vergelijken met die van soortgelijke aanbieders of voor andere concurrerende doeleinden.

1. DEFINITIES

"Overeenkomst"betekent het toepasselijke Bestelformulier en deze Voorwaarden, inclusief eventuele aanvullende beleidsregels en toekomstige wijzigingen en alle materialen waarnaar in deze Voorwaarden wordt verwezen.

“Australian Consumer Law” means the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

"Vertrouwelijke informatie" betekent alle niet-openbare, vertrouwelijke of bedrijfseigen informatie die de ene partij of haar vertegenwoordiger beschikbaar stelt ("Bekendmakende Partij") aan de andere partij ("Ontvangende Partij") in verband met de Overeenkomst. Vertrouwelijke informatie omvat, zonder beperking, de voorwaarden van de Overeenkomst (inclusief een Bestelformulier), technische gegevens, programma's, code, handelsgeheimen, marketingstrategieën, software, documentatie, bedrijfsinformatie, alsmede informatie met betrekking tot de vroegere, huidige en toekomstige plannen, ideeën, bedrijfsstrategieën, klanten en leveranciers van elke partij en haar filialen, al naar gelang het geval. Informatie die reeds bekend was bij de ontvangende partij voordat deze van de bekendmakende partij werd ontvangen, of informatie die algemeen bekend is, wordt niet beschouwd als vertrouwelijke informatie.

“Consumer Guarantees” means the consumer guarantees contained in the Australian Consumer Law.

"Klant" betekent de natuurlijke of rechtspersoon gebruiker die Diensten van Spotzer afneemt krachtens de Overeenkomst.

"Documentatie" means works of authorship and materials in any form that we may make generally available to you to use with the Services such as instructions for use of the Services.

"Gratis diensten" betekent elk product, dienst of functie die geen deel uitmaakt van onze Diensten, maar die wij (naar eigen goeddunken en per geval) op uw verzoek aan u beschikbaar kunnen stellen. Gratis Diensten zijn uitdrukkelijk uitgesloten van Diensten.

"Intellectueel eigendom" means the following: all algorithms, application programming interfaces (APIs), concepts, Confidential Information, data, databases and data collections, designs, diagrams, documentation, domain names, drawings, flow charts, ideas and inventions (whether or not patentable or reduced to practice), know-how, materials, marketing and development plans, marks (including trademark, service mark, trade name of a party, brand names, product names, logos, and slogans), methods, models, architectures, procedures, processes, protocols, software code (in any form including source code and executable or object code), uniform resource identifiers including uniform resource locators (URLs), user interfaces, web sites, specifications, subroutines, techniques, works of authorship, and other forms of technology.

"Intellectuele eigendomsrechten" betekent alle huidige en toekomstige rechten van de volgende typen, die kunnen bestaan of ontstaan krachtens de wetten van enig rechtsgebied in de wereld: (a) rechten verbonden aan werken van auteurschap, met inbegrip van exclusieve exploitatierechten, auteursrechten, morele rechten en maskerrechten; (b) handelsmerk- en handelsnaamrechten en soortgelijke rechten; (c) handelsgeheimen; (d) octrooi- en industriële eigendomsrechten; (e) andere eigendomsrechten op Intellectuele Eigendom van elke soort en aard; en (f) rechten op of met betrekking tot registraties, vernieuwingen, uitbreidingen, combinaties, verdelingen en heruitgaven van, en aanvragen voor, elk van de onder (a) tot en met (e) genoemde rechten.

“Order” or “Order Form” means the online ordering document which may be submitted by you to us during the onboarding journey and which contains your information including: your contact information, purchased products and services, Subscription Period and fees paid or payable.

“Privacy Act” means the Privacy Act 1988 (Cth).

"Diensten" betekent de producten en diensten die beschikbaar zijn om door u te worden besteld onder een Bestelformulier en sluit specifiek gratis Diensten uit.

"Abonnementsperiode". verwijst naar de periode waarvoor een Klant heeft ingetekend voor ondersteuning of onderhoud van een bepaalde Dienst.

"Uw gegevens" means electronic data and information, including logos, pictures, slogans, art and other materials provided to us in connection with providing the Services or uploaded/added by the you directly into/at the Service and, where applicable, personal data and personal information of Users and/or affiliates of Users, submitted to us by you or on your behalf.

"Gebruiker" means any individual or a legal entity accepting these Terms or who is authorized by you and us to use the Services. Users may include you, your employees, consultants, or contractors.

2. DIENSTEN EN ONZE VERANTWOORDELIJKHEID

2.1. Dienstverlening. Subject to the Agreement (including any applicable Order Form), we will do the following: (a) deliver to you within the agreed time the purchased Services in accordance with details provided in the Order Form including any inbound and outbound support, where applicable (b) use commercially reasonable efforts to ensure that hosting services are available 24 hours a day, 7 days a week except for: (i) scheduled or emergency maintenance; (ii) force majeure events, including an act of God, act of government, flood, fire, earthquake, war, terrorism, service provider failure, third-party infrastructure failure including electrical and/or telecommunication network failure, or denial of service attacks; or (iii) your acts or omissions.

2.2. Inschrijvingsperiode(n). Different subscription periods may apply depending on the Services purchased. If you are part of the TBWS Migration, you are not bound by any subscription periods. In line with the TBWS terms and conditions you initially agreed to, you are allowed to discontinue the Services at any time. If you are not part of the TBWS Migration or would like to upgrade the Services, the below sub-sections will apply.

2.2.1 Initial Subscription Period(s). Your initial subscription period (“Initial Subscription Period”) shall be for a term of twelve (12) months. Thereafter, your Subscription Period shall auto-renew for additional twelve (12) month terms (each, a “Renewal Subscription Period”) provided however that you may terminate your subscription at any time upon not less than 30 days written notice to us prior to the expiration of the Initial Subscription Period or any Renewal Subscription Period (“Termination Notice Period”) of your intention to terminate. We will provide at least 60 days notice of your subscription automatically renewing to ensure you have reasonable time to terminate your subscription before the commencement of any Renewal Subscription Period if you choose to do so. For the avoidance of doubt, if you do not provide any notice of termination within the Termination Notice Period, the Agreement will automatically renew for the relevant Renewal Subscription Period.

2.2.2 Alternative Subscription Period(s). In certain circumstances, and depending on the Services purchased, your Initial Subscription Period may be shorter or longer than the standard twelve (12) months period. If this is the case, the Order Form will specify the exact duration of your Initial Subscription Period. Customers opting for a twenty-four (24) months Initial Subscription Period may be rewarded with discounts, as specified in the Order Form.

2.3.Wijziging. From time to time, we may modify any aspect of our Services to improve your user experience. We will not make any material changes to our Services without providing reasonable notice to you, including the planned implantation date of the changes. If we notify you of any material changes to the Services, and you do not wish to continue using the Services because of these changes, you may terminate this agreement on giving us notice at any time prior to implementation.

2.4. Gratis diensten. Upon your request, we may in our sole discretion make Free Services available to you subject to Section 7.3 below. Free Services are made available to you “as is”, subject to any Consumer Guarantees applicable from time to time.

3. UW GEBRUIK VAN SERVICES

3.1. Aanvaardbaar gebruik. U zult zich houden aan deze Voorwaarden, waarin de voorwaarden voor uw toegang tot en gebruik van onze website en onze Services worden uiteengezet.

3.2. Gebruiksbeperkingen. You will comply with all applicable laws, rules, regulations and ordinances with respect to the performance of any of the obligations under the Agreement. You will not do the following: (a) modify, copy or create derivative works based on Services or any part thereof, (b) reverse engineer, disassemble, or decompile any of our Services or any part of them to try to determine the source code; (c) use or launch any automated system, including but not limited to, “robots”, “crawlers”, “spiders”, or “offline readers”; (d) use the Services in any manner that damages, disables, overburdens, or impairs the hosting platform or interferes with any other party’s access and/or use of our services; (e) attempt to gain unauthorized access to underlying systems supporting the Services; or (f) access the Services other than through our interface.

3.3. Jouw verantwoordelijkheid. You will be responsible for the following: (a) User’s compliance with the Agreement (including all applicable third party end user agreements), Documentation and Order Form(s); (b) for the accuracy, quality and legality of Your Data and your use of Your Data with our Services; (c) all relevant third-party consents required in connection with any User’s access to, and use of, the Services, including in respect of the use and disclosure of personal information in accordance with the Privacy Act; and (d) using commercially reasonable efforts to prevent unauthorized access to and use of Services and notifying us promptly of any unauthorized access. Any user ID and password you may have for the Services are confidential and you must maintain its confidentiality as well in accordance with Section 7.1 hereof.

3.4. You are specifically restricted from all of the following: (a) accessing and/or using our website or any of our Services in any way that is or may be damaging to our website or our ability to provide the Services; (b) using our website in any way that impacts user access to our website or Services; (c) using our website or Services contrary to the Agreement or any applicable laws and regulations, or in any way which may cause harm to our website, or to any person or business entity; (d) engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to the Services.

3.5. Jouw inhoud.

U verleent ons hierbij het volgende:

3.5.1 Een wereldwijde, royaltyvrije en sublicentieerbare licentie voor het gebruik in verband met de productie en levering van de Services, Uw Gegevens en alle beelden of opnames van uw faciliteiten, eigendommen of producten of uw werknemers, agenten of klanten die door ons worden gecreëerd tijdens het creëren of leveren van de Services en voor het opnemen, vertegenwoordigen, registreren of instellen van accounts of trefwoorden namens u bij media van derden of andere partijen of diensten.

3.5.2 Consent to use Your Data to contact you, your employees, agents or representatives via telephone, email or SMS in relation to delivery of the Services to you. Where Your Data contains any information or personal data or personal information belonging to any third party, including your employees, agents or representatives, you warrant and represent that you have obtained all requisite consents to provide us with this information including as may be required under the Privacy Act.

3.5.3 A representation and warranty that (i) you have full rights to use, broadcast and distribute Your Data and documentary substantiation for all the claims made therein, (ii) Your Data is truthful and not misrepresentative or misleading and does not plagiarize, libel, defame or harm any party, (iii) Your use of the Services will not invade the rights of privacy of any third party or otherwise infringe upon or violate the rights or property interests of any third party, including any Intellectual Property Rights of any third party; and (iv) you will not use the Services except as permitted by the Agreement, including these Terms.

3.5.4 An indemnity whereby you agree to indemnify and hold harmless Spotzer and its affiliates and their respective officers, agents, partners, directors, shareholders, suppliers and employees from and against any loss, damages, liabilities, claims, demands, suits, expenses, including reasonable attorneys’ fees, which any such party may incur arising out of or relating to: (i) Your Data or any modification, display and use by you of a Service that contravenes the terms of this Agreement (ii) claims that your products or services are defective, injurious or harmful or violate the rights of any third parties and (iii) claims predicated on a breach by you of the terms and conditions of your license to use the Services (or any part thereof) including any third party services, except to the extent any such loss, damages, liabilities, claims, demands, suits, expenses are caused or contributed to by Spotzer and/or and its affiliates and their respective officers, agents, partners, directors, shareholders, suppliers and employees.

3.6. Sites en producten van derden. We or third parties may make available certain products and services to you as part of the Services. We may make available information about you and your use of the Services to these third-party providers in order to provide you with an enhanced user experience and/or any other customization of the Services requested by you. Third party products and services are not under our control. We do not endorse, warrant or guarantee the continued availability of any third-party products or services, except to the extent required under the Australian Consumer Law, including where the third-party products or services are necessary and material to the delivery of the Services in accordance with this Agreement. You agree and accept any end user agreement on reasonable terms required for the acquisition of third-party products or services, and any exchange of data by you with an applicable third party is solely between you and the applicable third party as governed by any applicable third party end user agreement. To the extent you do not agree to any end user agreement for third-party products on the basis they are not on reasonable terms, you must notify us as soon as reasonably practicable. If Spotzer is unable to provide the Services due to your non-agreement with any third-party end user agreement, either party may terminate this Agreement on giving reasonable notice to the other party.

3.7 Publishing Websites. We must receive your Website brief and final approval of your Website to enable us to publish your Website to your nominated domain. If we have not received final approval for your Website within 30 days of purchasing your Website Plan, we will publish a draft version of your Website based on your brief, on a sub domain.

3.8 Digital Marketing Plans Ad Spend. This section only applies to TBWS Customers. Any Ad Spend included in your Digital Marketing Plans that is not spent during the allocated month will carry over to the following month for use. You may place a hold on Ad Spend included in your Digital Marketing Plan. During any hold on Ad Spend, you will continue to be charged the monthly amount for your selected Digital Marketing Plan. Any Ad Spend amount on hold will be available for use up to 6 months from the hold date, and if not used within this period, will be no longer available to you.

4. FEES AND PAYMENT

4.1. Vergoedingen

(a) Fees for Services. You agree to promptly pay on demand all amounts due and payable for each Service, as specified in the applicable Order Form.

(b) Upfront Fee. This one-time setup fee (“Upfront Fee”) shall be payable immediately upon submission to us of the fully completed Order Form. The Upfront Fee is non-refundable if you change your mind or your circumstances change, however, may be refundable in certain circumstances under the Australian Consumer Law following any reasonable assessment by us, including where the Services do not comply with a relevant Consumer Guarantee. If you are part of the TBWS Migration, the Upfront Fee shall not be applicable to you.

(c) Abonnementsgeld. Unless otherwise provided in the applicable Order Form, (i) the subscription fee is payable monthly in advance and will remain fixed during the term of the applicable Subscription Period; and (ii) the subscription fee is non-cancellable during the term of the Subscription Period and is non-refundable except in certain circumstances under the Australian Consumer Law following any reasonable assessment by us, including where the Services do not comply with a relevant Consumer Guarantee.

4.2. Facturering en betaling. Alle gefactureerde bedragen zijn onmiddellijk verschuldigd en betaalbaar, tenzij anders bepaald in het Bestelformulier. U bent verantwoordelijk voor het verstrekken van volledige en nauwkeurige factuur- en contactinformatie aan ons en voor het doorgeven van wijzigingen in deze informatie.

4.3. Betalingsmethode. You will pay all fees via credit card, or by such other payment type specified in the applicable Order Form. If you are making payments via credit card, you authorize us to use a third party to process payments, and consent to the disclosure of your payment information to such third party.

4.4. Overdue Charges; Late or Non-Payment. If you do not pay the invoice by the due date, then without limiting our rights or remedies under the Agreement (a) those overdue charges may accrue interest at a rate of 2% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, (b) we may suspend or terminate the current Subscription Period and the provisioning of all aspects of the Services, and/or (c) we may alter your payment terms on future purchases acting reasonably.

4.5. Betalingsgeschil. U zult ons onmiddellijk op de hoogte stellen als er een probleem is met uw factuur. Wij zullen de Diensten niet opschorten zolang u de toepasselijke kosten redelijk en te goeder trouw betwist en naarstig meewerkt om het geschil op te lossen.

4.6. Fee Increase. Our Fees for Services may be increased at any time upon thirty (30) days prior notice (via email) to you. If you do not agree with any fee increase notified by us, you may terminate this Agreement on giving notice to us, such termination effective from the date on which the fee increase is scheduled to take effect.

4.7. Belastingen. U bent verantwoordelijk voor de betaling van alle belastingen, heffingen of soortgelijke overheidsaanslagen, met inbegrip van bijvoorbeeld omzetbelasting, belasting over de toegevoegde waarde of bronbelasting, in verband met uw aankopen hieronder. Onze tarieven zijn exclusief belastingen, die wij in rekening zullen brengen en u zult dat bedrag betalen.

5. DUUR EN BEËINDIGING

If you are part of the TBWS Migration, Section 5 is not applicable to you. In line with the TBWS terms and conditions you initially agreed to, you are allowed to discontinue the Services at any time. If you are not part of the TBWS migration or would like to upgrade the Services, the below sub-sections will apply.

5.1. Duur en verlenging. The Agreement commences on the date you first submit to us the applicable Order Form for the duration of the Initial Subscription Period (as defined in section 2.2, 2.2.1 and 2.2.2), and will automatically renew for additional twelve (12) month terms, unless you give us notice of non-renewal at least 30 days before the end of the relevant Subscription Period. We will provide advance notice of your subscription automatically renewing in accordance with section 2.2, to ensure you have reasonable time to terminate your subscription before the commencement of any Renewal Subscription Period if you choose to do so. If you have purchased further Services during an on-going Subscription Period, the fees for these Services will be on a monthly basis (or annually as the case may be), unless otherwise indicated in your Order Form.

5.2. No Early Termination; No Refunds. The Subscription Period will end on the expiration date and the subscription cannot be cancelled early subject to the Australian Consumer Law. All fees are non-refundable except in certain circumstances under the Australian Consumer Law following any reasonable assessment by us, including where the Services do not comply with a relevant Consumer Guarantee. If you terminate the Agreement or any Services during the Subscription Period, you will continue to be liable for and you agree to pay any outstanding fees due and payable for the remainder of the Subscription Period unless such termination was due to any unremedied material breach of this Agreement by Spotzer. For example, if you terminated the Agreement at the end of month 6 of the Initial Subscription Period, other than due to any unremedied breach by us of this Agreement, you must pay the Fees that would have otherwise been due and payable for the balance 6 months of the Initial Subscription Period (“Balance Fees Payable”). The Balance Fees Payable must be paid on the date you terminate this Agreement.

5.3. Beëindiging/schorsing. We may suspend and/or terminate any User’s access to any or all Services (a) without notice for any delinquency in our system or in the use of our Services contrary to section 3.2 of this Agreement, or for non-payment of any amount due within 10 days after its due date; or (b) on providing at least 14 days notice for any other breach of this Agreement by you that remains unremedied following any notice to remedy provided by us.

5.4. Gevolgen van beëindiging. Bij afloop of beëindiging van de Overeenkomst om welke reden dan ook: (a) zal uw recht op gebruik van of toegang tot de Diensten ophouden en zullen wij geen verdere verplichting hebben om de Diensten aan u ter beschikking te stellen; (b) zullen alle aan u verleende rechten en licenties ophouden; en (c) zullen alle bedragen die u ons op grond van de Overeenkomst verschuldigd bent, onmiddellijk opeisbaar zijn.

5.5. Teruggave van eigendom. Na afloop of beëindiging van de Overeenkomst kunt u binnen 30 dagen verzoeken om Uw Gegevens te exporteren of te downloaden. Na deze periode van 30 dagen zijn wij niet verplicht om Uw Gegevens te onderhouden of te verstrekken en zullen wij al Uw Gegevens in onze systemen of anderszins in ons bezit verwijderen of vernietigen, tenzij dit wettelijk verboden is door de toepasselijke wetgeving.

6. EIGENDOMSRECHTEN EN LICENTIES

6.1. Eigendomsrechten. Behalve zoals bepaald in artikel 6.3 hieronder, zijn al onze Diensten beschermd door intellectuele eigendomswetten, en alle Intellectuele Eigendomsrechten daarop zijn en blijven ons eigendom of, indien van toepassing, dat van onze licentiegevers en eventuele derde leveranciers, en wij behouden alle eigendomsrechten daarop.

6.2. Beperkingen. Your rights to the Services shall be granted subject to the following limitations: To the extent any Service contains copy, stock images, templates or any other pre-existing content or material provided from our library (“Our Data”), then you shall receive only a non-exclusive, non-transferable, worldwide, sub-licensable license to use Our Data for the term of the Agreement for the sole purpose of accessing and using the Services in accordance with this Agreement. Ownership of Our Data shall remain at all times with us. You agree not to copy, rent, lease, sell, distribute, create derivative works of or use Our Data in any manner contrary to the Agreement. You have the right to access and use the Services subject to the terms of the Agreement.

6.3. Your Rights; Your Data. You own and retain all rights to Your Data. You grant to us and any applicable third parties a limited right to use Your Data solely to the extent necessary to provide the Services to you pursuant to the Agreement. If you are using the Services on behalf of another party, then you represent and warrant that you have all sufficient and necessary rights and permissions to do so. Other than the licenses granted for use of Your Data during the term of the Agreement, we acquire no other right, title or interest from you or your licensors under the Agreement.

6.4. Recht op gebruik van feedback. You grant us an irrevocable right and license to use and incorporate into our Services any comments, suggestion, enhancement, recommendation, testimonials, correction or other feedback provided by you or Users, without any payment or attribution. To the extent that we develop any updates, new versions or new releases of any of the Services, these will be owned exclusively by Spotzer.

6.5. Publiciteit en promoties. You grant to Spotzer an irrevocable, non-transferable, non-exclusive, non-sublicensable, royalty-free license to use and display, acting reasonably, portions of the Services provided to you, which may from time to time include your trade name(s), trademark(s), service mark(s), and logos (collectively, “Marks”) in promotional materials for Spotzer’s business and services.

7. WETTELIJKE VOORWAARDEN

7.1. VERTROUWELIJKHEID. Gedurende de looptijd van deze Overeenkomst en na afloop daarvan wordt alle Vertrouwelijke Informatie die betrekking heeft op of verkregen is van een der partijen door de Ontvangende Partij vertrouwelijk gehouden in dezelfde mate en op ten minste dezelfde wijze als haar eigen vertrouwelijke informatie. De ontvangende partij gebruikt de vertrouwelijke informatie niet voor doeleinden die buiten het toepassingsgebied van de overeenkomst vallen. De ontvangende partij beperkt de toegang tot Vertrouwelijke Informatie tot haar werknemers, contractanten, adviseurs en agenten die toegang nodig hebben voor doeleinden die in overeenstemming zijn met deze Overeenkomst. De ontvangende partij maakt geen vertrouwelijke informatie bekend aan derden zonder voorafgaande schriftelijke toestemming van de bekendmakende partij. Na kennisgeving aan de Bekendmakende Partij kan de Ontvangende Partij Vertrouwelijke Informatie bekendmaken voor zover zij daartoe wettelijk verplicht is.

7.2. VRIJWARING. You will defend, indemnify and hold us harmless against any third party claim for losses or damages, demands, liabilities, obligations, penalties, fines (each, an “Action”) brought by a third party under any theory of legal liability, whether in contract, tort, or pursuant to statute, arising out of or related to any of the following: (a) your non-compliance with or breach of the Agreement, (b) actual or alleged use of the Services in violation of the Agreement or law, by you or by any person related to you under the Agreement regardless of whether such person has been authorized to use the Services, (c) your use of any third party services, or (d) any dispute between persons who claim to have authority to act for you in connection with the control of your account with us, except to the extent we caused or contributed to the losses or damages, demands, liabilities, obligations, penalties, fines. We will notify you so you have the right to immediately take control of the defense and investigation of any Action and promptly provide you, at your expense, with any and all information and assistance reasonably requested by you to handle the matter. You shall not settle any Action on behalf of us or impose any obligations on us without our prior written consent which will not be unreasonably withheld.

7.3. AFWIJZING VAN AANSPRAKELIJKHEID; BEPERKING VAN AANSPRAKELIJKHEID.

(a) DISCLAIMER. Except as expressly provided for in this Agreement, we and our affiliates and agents make no representations or warranties regarding the integrity, accuracy, completeness, success, profitability, reliability, availability or expected opportunities associated with our Services or data made available from the Services. Application Programming Interfaces (“APIs”) may not be available at all times. Subject to the Australian Consumer Law and any applicable Consumer Guarantees, we provide Services, as well as any applicable Free Services, “AS IS” and “AS AVAILABLE”, without warranty of any kind, and disclaim all express or implied warranties. This disclaimer of warranty constitutes an essential part of the Agreement. For the avoidance of doubt, nothing in this Agreement is to be read as excluding, restricting or modifying the application of any legislation which by law cannot be excluded, restricted or modified, including under the Australian Consumer Law.

(b) GEEN INDIRECTE SCHADE. The parties agree that the allocations of risk made in this Agreement are reasonable. To the extent permitted by law, in no event shall either party be liable for any indirect, incidental, special or consequential damages, business information, good will, loss of profits or revenue, or other pecuniary loss, arising under or in connection with the Agreement, except, in the case of Spotzer, where such consequential loss is reasonably foreseeable and resulted from Spotzer’s failure to meet or comply with a relevant Consumer Guarantee.

(c) BEPERKING VAN AANSPRAKELIJKHEID. In no event shall our aggregate liability under the Agreement exceed the total amount paid by you for the Subscription Period immediately preceding the event that gave rise to the liability. The foregoing limitation will apply where such liability is based on breach of contract or tort (including negligence), strict liability, breach of a fundamental term or otherwise, but will not apply in circumstances where such liability or loss arises directly from our fraud, wilful default, gross negligence, or breach of any third party Intellectual Property Rights. For the avoidance of doubt, nothing in this section operates to limit your liability or obligations under the Agreement regarding payment of fees, indemnification or for violation of our Intellectual Property Rights. Notwithstanding anything to the contrary in this Agreement, the liability of Spotzer for any breach of the Consumer Guarantees in respect of services not ordinarily acquired for personal, domestic, household use or consumption is limited to: (a) supplying of the services again; or (b) payment of the cost of having the services supplied again.

(d) GRATIS DIENSTEN. To the extent that you benefit from the use of our Free Services, we shall not have any liability to you whatsoever with regard to the selection, implementation or use of such Free Services provided that such limitation of liability will not apply in circumstances where such liability or loss arises directly from our fraud, wilful default, gross negligence, or breach of any third party Intellectual Property Rights.

(e) PRODUCTEN EN DIENSTEN VAN DERDEN. We disclaim all liability with respect to third party products that you use pursuant to the Agreement in relation to the Services. Except in cases of fraud, wilful default, gross negligence, or breach of any third party Intellectual Property Rights, Spotzer will not be responsible for any breaches in security or loss of data caused as a result of the incorporation and/or use in any Services of third-party services including any Free Services.

7.4. GEEN EXCLUSIVITEIT EN ONAFHANKELIJKE CONTRACTANT. The Agreement does not create any agency, partnership, joint venture, employment or franchisor or franchisee relationship. Furthermore, no labor relationship between Spotzer and you or your employees is created hereby. Neither party has the right or authority to, and will not, assume or create any obligation of any nature whatsoever on behalf of the other party or bind the other party in any respect whatsoever.

8. Diverse

8.1. Amendment; Entire Agreement; Precedence. The Agreement, including all appendices and Order Form(s) and these Terms, is the final, complete and exclusive agreement between us and you with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and understandings. To the extent of any conflict or inconsistency in the documents constituting the Agreement, these Terms shall control. We may update and change these Terms at any time and such change will be posted here at: http://www.spotzer.com/terms-of-service . For any material change to the Agreement, we will send prior notice via email or SMS notification. The updated Agreement will have an indication of its effective and binding date, for example, Terms of Service will have “Last Modified” or “Effective As of” or such similar language. We encourage you to check the Agreement on a regular basis. Please notify us in writing if you do not agree with any changes within thirty (30) days. If you do not agree to any material changes to these terms following our notification to you, you may terminate this Agreement within thirty (30) days of our notification.

8.2. Geen kwijtschelding. Vertraging bij de uitoefening van enig recht of rechtsmiddel betekent niet dat u afstand doet van dit recht of rechtsmiddel. Geen enkele gang van zaken tussen u en ons zal worden opgevat als een verklaring van afstand van een latere schending of wijziging hiervan. Een verklaring van afstand bij één gelegenheid is geen verklaring van afstand van enig recht of rechtsmiddel bij een volgende gelegenheid.

8.3. Scheidbaarheid. Indien in enig rechtsgebied een deel van de Overeenkomst onuitvoerbaar is, is een dergelijke bepaling ongeldig zonder de overige bepalingen van de Overeenkomst ongeldig te maken en wordt een dergelijke onuitvoerbare bepaling geacht te zijn vervangen door een geldige, uitvoerbare bepaling die de intentie van de oorspronkelijke bepaling het meest benadert.

8.4. Interpretatie Waar in de Overeenkomst het woord "inclusief" of "omvat" wordt gebruikt, betekent dit "inclusief (of omvat) zonder beperking".

8.5. Opdracht. Your rights and obligations under the Agreement may not be assigned, delegated, or otherwise transferred by you, in whole or in part, by operation of law or otherwise. Any attempted assignment, delegation, or transfer in violation of the foregoing will be null and void.

8.6. Derde Begunstigden. Niets in deze Overeenkomst, uitdrukkelijk of stilzwijgend, is bedoeld om een derde persoon of entiteit enig recht, voordeel of rechtsmiddel van welke aard dan ook krachtens of uit hoofde van de Overeenkomst te verlenen of te verlenen.

8.7. Toepasselijk recht; bevoegde rechtbank. This Agreement shall be governed by, and construed in accordance with the laws of New South Wales, without regard to its conflict of laws principles. You irrevocably consent to the jurisdiction of the appropriate courts located in New South Wales for the resolution of any disputes arising out of the Agreement.

Last updated, 4th July 2025.