{"id":3126,"date":"2021-11-17T00:00:00","date_gmt":"2021-11-16T23:00:00","guid":{"rendered":"https:\/\/spotzerdigital.com\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/"},"modified":"2022-03-09T14:44:29","modified_gmt":"2022-03-09T13:44:29","slug":"les-hebergeurs-les-operateurs-telecoms-et-les-annuaires-augmentent-leur-chiffre-daffaires-en-ameliorant-leur-nps","status":"publish","type":"post","link":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/","title":{"rendered":"Les soci\u00e9t\u00e9s d'h\u00e9bergement, les op\u00e9rateurs de t\u00e9l\u00e9communications et les annuaires augmentent leur chiffre d'affaires en am\u00e9liorant le taux de satisfaction de la client\u00e8le."},"content":{"rendered":"

Alors que les op\u00e9rateurs de t\u00e9l\u00e9communications, les soci\u00e9t\u00e9s de domaines et d'h\u00e9bergement et les annuaires cherchent de nouveaux moyens de g\u00e9n\u00e9rer des revenus, nombre d'entre eux se tournent vers des offres de services en dehors de leurs offres traditionnelles. Les solutions de services num\u00e9riques en ligne constituent un espace qui a du sens et les entreprises de ce secteur ont connu un succ\u00e8s incroyable en \u00e9largissant leur portefeuille de produits pour y inclure des services num\u00e9riques. <\/p>\n

<\/p>\n

Des services tels que la conception de sites web et le marketing en ligne (SEO et SEA) sont devenus de plus en plus attrayants et faciles \u00e0 adapter pour ces industries. Mais au-del\u00e0 des revenus suppl\u00e9mentaires, ces organisations ont l'opportunit\u00e9 d'am\u00e9liorer l'exp\u00e9rience et les relations avec leurs clients. Les clients qui ach\u00e8tent ces services font \u00e9tat d'un niveau de satisfaction plus \u00e9lev\u00e9 par le biais du NPS par rapport aux autres services et solutions propos\u00e9s par les op\u00e9rateurs de t\u00e9l\u00e9communications, les soci\u00e9t\u00e9s de domaines et d'h\u00e9bergement et les annuaires.<\/p>\n

<\/p>\n

Meilleur NPS = Plus de revenus et plus de fid\u00e9lisation<\/strong><\/p>\n

<\/p>\n

Historiquement, ces secteurs ont enregistr\u00e9 des taux de recommandation nets (Net Promoter Scores - NPS) faibles ou moyens. Le secteur des t\u00e9l\u00e9communications a un NPS moyen de 31. La moyenne de l'industrie de l'informatique en nuage et de l'h\u00e9bergement est de 40. GoDaddy, par exemple, a un NPS actuel de -10<\/a> (\u00e0 partir de novembre 2021)<\/p>\n

<\/p>\n

<\/p>\n

\n
\"6193bee9bfba0e67d81a9049<\/div>\n<\/figure>\n

Les op\u00e9rateurs de t\u00e9l\u00e9communications sont \u00e9galement confront\u00e9s \u00e0 un probl\u00e8me de fid\u00e9lisation. 64%<\/a> des clients interrog\u00e9s aux \u00c9tats-Unis ont d\u00e9clar\u00e9 avoir quitt\u00e9 leur fournisseur de t\u00e9l\u00e9communications en raison d'une mauvaise exp\u00e9rience client. M\u00eame si la concurrence est forte sur ce march\u00e9 et que les offres et les incitations financi\u00e8res \u00e0 changer de fournisseur sont constantes et favorisent les clients \u00e0 la recherche d'offres, c'est l'absence d'un bon service \u00e0 la client\u00e8le qui pousse les clients existants \u00e0 quitter leur fournisseur actuel. La corr\u00e9lation entre un faible NPS et la satisfaction r\u00e9elle des clients est manifestement r\u00e9elle dans ce secteur.<\/p>\n

<\/p>\n

\n
\"6193bf0572d373c1a7e51163<\/div>\n<\/figure>\n

Spotzer Digital surveille le NPS pour presque tous ses partenaires. Sur plus de 2700 personnes interrog\u00e9es en 2021, Spotzer Digital a enregistr\u00e9 une moyenne NPS de plus de 57. Ce score concerne tous les partenaires Telco, H\u00e9bergement et Annuaire pour lesquels Spotzer Digital surveille le NPS. Ce score place les partenaires de Spotzer Digital en deuxi\u00e8me position par rapport \u00e0 toutes les autres moyennes du secteur dans les tableaux NPS de customer.guru. Pour le mois de novembre, le NPS de tous les partenaires Telco, H\u00e9bergement et Annuaire pour lesquels Spotzer Digital travaille est de 71. Ce score est 22% plus \u00e9lev\u00e9 que celui de l'industrie la plus performante surveill\u00e9e par Customer Gauge.<\/p>\n

<\/p>\n

\n
\"6193bf41a85d531f2a4530de<\/div>\n<\/figure>\n

Si l'on consid\u00e8re les partenaires Telco ind\u00e9pendamment, on constate une moyenne NPS de 55,5 en 2021 pour leurs clients des services num\u00e9riques et un pic de 69 pour le mois de novembre. Ce score est sup\u00e9rieur de 122% \u00e0 la moyenne NPS du secteur Telco. Il est juste de dire que la satisfaction des clients augmente de mani\u00e8re agressive pour les clients qui s'engagent avec leur fournisseur Telco pour les services num\u00e9riques.<\/p>\n

<\/p>\n

\n
\"6193bf54b99f7e3634ece31e<\/div>\n<\/figure>\n

Les London School of Economics (en anglais)<\/a> a d\u00e9couvert une corr\u00e9lation entre l'augmentation du NPS et la croissance du chiffre d'affaires. Selon eux, une augmentation moyenne du NPS de 7 points est en corr\u00e9lation avec une augmentation du chiffre d'affaires de 1,5 million d'euros. 1%<\/a> croissance du chiffre d'affaires. \u00c9tant donn\u00e9 que les op\u00e9rateurs de t\u00e9l\u00e9communications ont obtenu un score de 24 points sup\u00e9rieur \u00e0 la moyenne du secteur en 2021 pour l'ensemble des clients des services num\u00e9riques, une telle augmentation de la moyenne du NPS pourrait se traduire par une croissance du chiffre d'affaires de plus de 3%. Si le score actuel de 69 \u00e9tait maintenu, la croissance suppl\u00e9mentaire des revenus non exploit\u00e9s pourrait atteindre plus de 5%. Pour un march\u00e9 estim\u00e9 \u00e0 pr\u00e8s de $1,7 milliards<\/a> en 2021 et que la croissance des revenus devrait ralentir \u00e0 moins de 6% d'ici \u00e0 2028, un suppl\u00e9ment de 5% de revenus n'est pas \u00e0 n\u00e9gliger, il \u00e9quivaut en fait \u00e0 un revenu suppl\u00e9mentaire de $85milliard pour ce secteur.<\/p>\n

<\/p>\n

Le secteur des services num\u00e9riques devrait conna\u00eetre un taux de croissance beaucoup plus \u00e9lev\u00e9 que l'ensemble du secteur des t\u00e9l\u00e9communications. En fait, on s'attend \u00e0 ce qu'il croisse de plus de 3 fois<\/a> le taux de croissance de l'industrie des t\u00e9l\u00e9communications dans les 6 prochaines ann\u00e9es<\/p>\n

<\/p>\n

Il est clair qu'il y a des am\u00e9liorations \u00e0 faire en termes d'exp\u00e9rience client globale pour la plupart des industries. Cependant, peu d'entreprises et de secteurs ont la possibilit\u00e9 d'am\u00e9liorer l'exp\u00e9rience de leurs clients en leur proposant davantage de solutions, ce qui leur permet d'am\u00e9liorer leurs r\u00e9sultats et leur taux de fid\u00e9lisation. C'est pourtant l'opportunit\u00e9 qui s'offre \u00e0 ceux qui peuvent offrir \u00e0 leurs clients des solutions de service num\u00e9rique. <\/p>\n

<\/p>\n

<\/p>","protected":false},"excerpt":{"rendered":"

As telcos, domain & hosting companies and directories look to new ways of generating revenue, many are looking to service offerings outside of their traditional offerings. Online digital service solutions are a space that makes sense and companies in this industry have been incredibly successful in extending their product portfolios to include digital services.  Services […]<\/p>\n","protected":false},"author":3,"featured_media":3007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81],"tags":[],"class_list":["post-3126","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"\nHosting companies, Telco\u2019s and Directories are Growing Revenue by Improving NPS - Spotzer Digital<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spotzerdigital.com\/fr\/les-hebergeurs-les-operateurs-telecoms-et-les-annuaires-augmentent-leur-chiffre-daffaires-en-ameliorant-leur-nps\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hosting companies, Telco\u2019s and Directories are Growing Revenue by Improving NPS - Spotzer Digital\" \/>\n<meta property=\"og:description\" content=\"As telcos, domain & hosting companies and directories look to new ways of generating revenue, many are looking to service offerings outside of their traditional offerings. Online digital service solutions are a space that makes sense and companies in this industry have been incredibly successful in extending their product portfolios to include digital services.  Services […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/spotzerdigital.com\/fr\/les-hebergeurs-les-operateurs-telecoms-et-les-annuaires-augmentent-leur-chiffre-daffaires-en-ameliorant-leur-nps\/\" \/>\n<meta property=\"og:site_name\" content=\"Spotzer Digital\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SpotzerDigital\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-16T23:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-09T13:44:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/spotzerdigital.com\/wp-content\/uploads\/2022\/03\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1217\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"wpthemedev\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"wpthemedev\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/\"},\"author\":{\"name\":\"wpthemedev\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#\\\/schema\\\/person\\\/085b82d9c765b436dd0e27dffe2a9cb9\"},\"headline\":\"Hosting companies, Telco\u2019s and Directories are Growing Revenue by Improving NPS\",\"datePublished\":\"2021-11-16T23:00:00+00:00\",\"dateModified\":\"2022-03-09T13:44:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/\"},\"wordCount\":644,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/spotzerdigital.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/\",\"url\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/\",\"name\":\"Hosting companies, Telco\u2019s and Directories are Growing Revenue by Improving NPS - Spotzer Digital\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/spotzerdigital.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1\",\"datePublished\":\"2021-11-16T23:00:00+00:00\",\"dateModified\":\"2022-03-09T13:44:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/spotzerdigital.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/spotzerdigital.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1\",\"width\":2560,\"height\":1217},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/spotzerdigital.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hosting companies, Telco\u2019s and Directories are Growing Revenue by Improving NPS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/\",\"name\":\"Spotzer Digital\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#organization\",\"name\":\"Spotzer Digital\",\"url\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/spotzerdigital.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Spotzer-Digital-Logo-1.svg\",\"contentUrl\":\"https:\\\/\\\/spotzerdigital.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Spotzer-Digital-Logo-1.svg\",\"width\":223,\"height\":40,\"caption\":\"Spotzer Digital\"},\"image\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/SpotzerDigital\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/spotzer-digital\",\"https:\\\/\\\/twitter.com\\\/SpotzerDigital\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/#\\\/schema\\\/person\\\/085b82d9c765b436dd0e27dffe2a9cb9\",\"name\":\"wpthemedev\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Les h\u00e9bergeurs, les op\u00e9rateurs t\u00e9l\u00e9coms et les annuaires augmentent leur chiffre d'affaires en am\u00e9liorant leur NPS - Spotzer Digital","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/spotzerdigital.com\/fr\/les-hebergeurs-les-operateurs-telecoms-et-les-annuaires-augmentent-leur-chiffre-daffaires-en-ameliorant-leur-nps\/","og_locale":"fr_FR","og_type":"article","og_title":"Hosting companies, Telco\u2019s and Directories are Growing Revenue by Improving NPS - Spotzer Digital","og_description":"As telcos, domain & hosting companies and directories look to new ways of generating revenue, many are looking to service offerings outside of their traditional offerings. Online digital service solutions are a space that makes sense and companies in this industry have been incredibly successful in extending their product portfolios to include digital services.  Services […]","og_url":"https:\/\/spotzerdigital.com\/fr\/les-hebergeurs-les-operateurs-telecoms-et-les-annuaires-augmentent-leur-chiffre-daffaires-en-ameliorant-leur-nps\/","og_site_name":"Spotzer Digital","article_publisher":"https:\/\/www.facebook.com\/SpotzerDigital","article_published_time":"2021-11-16T23:00:00+00:00","article_modified_time":"2022-03-09T13:44:29+00:00","og_image":[{"width":2560,"height":1217,"url":"https:\/\/i0.wp.com\/spotzerdigital.com\/wp-content\/uploads\/2022\/03\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1","type":"image\/jpeg"}],"author":"wpthemedev","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"wpthemedev","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/#article","isPartOf":{"@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/"},"author":{"name":"wpthemedev","@id":"https:\/\/spotzerdigital.com\/es\/#\/schema\/person\/085b82d9c765b436dd0e27dffe2a9cb9"},"headline":"Hosting companies, Telco\u2019s and Directories are Growing Revenue by Improving NPS","datePublished":"2021-11-16T23:00:00+00:00","dateModified":"2022-03-09T13:44:29+00:00","mainEntityOfPage":{"@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/"},"wordCount":644,"commentCount":0,"publisher":{"@id":"https:\/\/spotzerdigital.com\/es\/#organization"},"image":{"@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/spotzerdigital.com\/wp-content\/uploads\/2022\/03\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1","articleSection":["Blog"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/","url":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/","name":"Les h\u00e9bergeurs, les op\u00e9rateurs t\u00e9l\u00e9coms et les annuaires augmentent leur chiffre d'affaires en am\u00e9liorant leur NPS - Spotzer Digital","isPartOf":{"@id":"https:\/\/spotzerdigital.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/#primaryimage"},"image":{"@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/spotzerdigital.com\/wp-content\/uploads\/2022\/03\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1","datePublished":"2021-11-16T23:00:00+00:00","dateModified":"2022-03-09T13:44:29+00:00","breadcrumb":{"@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/#primaryimage","url":"https:\/\/i0.wp.com\/spotzerdigital.com\/wp-content\/uploads\/2022\/03\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1","contentUrl":"https:\/\/i0.wp.com\/spotzerdigital.com\/wp-content\/uploads\/2022\/03\/6193bec07904c5e1592112b7_Spotzer-Digital-Banner-scaled.jpg?fit=2560%2C1217&quality=89&ssl=1","width":2560,"height":1217},{"@type":"BreadcrumbList","@id":"https:\/\/spotzerdigital.com\/fr\/hosting-companies-telcos-and-directories-are-growing-revenue-by-improving-nps\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/spotzerdigital.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Hosting companies, Telco\u2019s and Directories are Growing Revenue by Improving NPS"}]},{"@type":"WebSite","@id":"https:\/\/spotzerdigital.com\/es\/#website","url":"https:\/\/spotzerdigital.com\/es\/","name":"Spotzer Digital","description":"","publisher":{"@id":"https:\/\/spotzerdigital.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/spotzerdigital.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/spotzerdigital.com\/es\/#organization","name":"Spotzer Digital","url":"https:\/\/spotzerdigital.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/spotzerdigital.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/spotzerdigital.com\/wp-content\/uploads\/2022\/11\/Spotzer-Digital-Logo-1.svg","contentUrl":"https:\/\/spotzerdigital.com\/wp-content\/uploads\/2022\/11\/Spotzer-Digital-Logo-1.svg","width":223,"height":40,"caption":"Spotzer Digital"},"image":{"@id":"https:\/\/spotzerdigital.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SpotzerDigital","https:\/\/www.linkedin.com\/company\/spotzer-digital","https:\/\/twitter.com\/SpotzerDigital"]},{"@type":"Person","@id":"https:\/\/spotzerdigital.com\/es\/#\/schema\/person\/085b82d9c765b436dd0e27dffe2a9cb9","name":"wpthemedev"}]}},"_links":{"self":[{"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/posts\/3126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/comments?post=3126"}],"version-history":[{"count":0,"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/posts\/3126\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/media\/3007"}],"wp:attachment":[{"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/media?parent=3126"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/categories?post=3126"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/spotzerdigital.com\/fr\/wp-json\/wp\/v2\/tags?post=3126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}