{"id":3146,"date":"2020-11-10T00:00:00","date_gmt":"2020-11-09T23:00:00","guid":{"rendered":"https:\/\/spotzerdigital.com\/spotzer-at-ccw-europe-live-with-peter-urmson-ceo-oct-2020\/"},"modified":"2026-06-30T11:15:23","modified_gmt":"2026-06-30T09:15:23","slug":"spotzer-en-ccw-europe-live-con-peter-urmson-director-general-octubre-de-2020","status":"publish","type":"post","link":"https:\/\/spotzerdigital.com\/es\/spotzer-at-ccw-europe-live-with-peter-urmson-ceo-oct-2020\/","title":{"rendered":"Spotzer en la Conferencia Virtual de la Semana del Contacto con el Cliente con Peter Urmson (CEO) - Oct. 2020"},"content":{"rendered":"<p>Nuestro Director General, Peter Urmson, intervino en la conferencia virtual Customer Contact Week el mi\u00e9rcoles 28 de octubre. Esta sesi\u00f3n fue moderada por <a href=\"https:\/\/www.linkedin.com\/in\/ACoAAAAoLikBRjCiB_NsZNrCU99TR_rJKPdF6WQ\">Paul Turner<\/a>VP de Cuentas Estrat\u00e9gicas en <a href=\"https:\/\/www.linkedin.com\/company\/vonage\/\">Vonage<\/a>. Echa un vistazo a la grabaci\u00f3n completa a continuaci\u00f3n del evento de alto perfil donde cubrieron la historia de Peter, la importancia de NPS, Salesforce como columna vertebral de Spotzer, y mucho m\u00e1s.<\/p>\n<p><\/p>\n<figure class=\"w-richtext-figure-type-video w-richtext-align-center\" style=\"padding-bottom:33.723653395784545%\">\n<div><iframe allowfullscreen=\"true\" frameborder=\"0\" scrolling=\"no\" src=\"https:\/\/www.youtube.com\/embed\/P9E2oK4F-pE\"><\/iframe><\/div>\n<\/figure>\n<p>\u200d<\/p>","protected":false},"excerpt":{"rendered":"<p>Nuestro CEO, Peter Urmson, habl\u00f3 en la conferencia virtual Customer Contact Week el mi\u00e9rcoles 28 de octubre. Esta sesi\u00f3n fue moderada por Paul Turner, VP de Cuentas Estrat\u00e9gicas de Vonage. Echa un vistazo a la grabaci\u00f3n completa a continuaci\u00f3n del evento de alto perfil donde cubrieron la historia de Peter, la importancia de NPS, Salesforce como columna vertebral de Spotzer, y mucho m\u00e1s. \u200d<\/p>","protected":false},"author":3,"featured_media":3042,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81],"tags":[],"class_list":["post-3146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spotzer at Customer Contact Week Virtual Conference with Peter Urmson (CEO) - Oct. 2020 - Spotzer Digital<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spotzerdigital.com\/es\/spotzer-en-ccw-europe-live-con-peter-urmson-director-general-octubre-de-2020\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spotzer at Customer Contact Week Virtual Conference with Peter Urmson (CEO) - Oct. 2020 - Spotzer Digital\" \/>\n<meta property=\"og:description\" content=\"Our CEO, Peter Urmson, spoke at Customer Contact Week virtual conference on Wednesday October 28th. 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Check out the full recording below from the high profile event where they covered Peter\u2019s history, the importance of NPS, Salesforce as Spotzer\u2019s backbone, and more. \u200d\" \/>\n<meta property=\"og:url\" content=\"https:\/\/spotzerdigital.com\/es\/spotzer-en-ccw-europe-live-con-peter-urmson-director-general-octubre-de-2020\/\" \/>\n<meta property=\"og:site_name\" content=\"Spotzer Digital\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SpotzerDigital\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-09T23:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-30T09:15:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/spotzerdigital.com\/wp-content\/uploads\/2022\/03\/5fa96c1de6a76536705a8792_Blog-post-hero-image-white-scaled.jpg?fit=2560%2C949&quality=89&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"949\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"wpthemedev\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"wpthemedev\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/spotzer-at-ccw-europe-live-with-peter-urmson-ceo-oct-2020\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/es\\\/spotzer-at-ccw-europe-live-with-peter-urmson-ceo-oct-2020\\\/\"},\"author\":{\"name\":\"wpthemedev\",\"@id\":\"https:\\\/\\\/spotzerdigital.com\\\/nl\\\/#\\\/schema\\\/person\\\/085b82d9c765b436dd0e27dffe2a9cb9\"},\"headline\":\"Spotzer at Customer Contact Week Virtual Conference with Peter Urmson (CEO) &#8211; 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